Terms and Conditions
Please read these Terms and Conditions carefully before using AstroAura's services. By using our services, you agree to be bound by these Terms and Conditions.
1 - Payments
Full payment is required at the time of booking.
No bookings will be accepted without full prior payment.
No refunds or credits will be provided for cancellations, changes of mind, or missed appointments.
2 – Cancellation & Rescheduling Policy
Cancellations: A 24-hour notice period is required for cancellations. If you cancel your appointment within this timeframe, the payment made will be carried over to your next consultation.
Reschedules: In case AstroAura needs to reschedule your consultation, all monies paid will be carried over to your next consultation.
3 – Late or No-shows
If you are more than 20 minutes late for your booked time, AstroAura reserves the right to keep your appointment to the remaining time available or cancel it entirely.
No-shows without prior cancellation may result in forfeiture of payment and no refunds or credits being issued.
4 – In-person Consultations
Please respect us by only bringing yourself or essential persons to your appointment.
Extra people, family members, children, or pets are not permitted during consultations. Failure to comply may result in the cancellation of your consultation at the time.
5 – Privacy
All personal details and information provided by AstroAura remain private and secure, and will not be shared with any third parties.
AstroAura takes care of your personal data and undertakes to guarantee its confidentiality and security.
6 – Liability
AstroAura is not responsible for the advice given or actions taken based on the advice provided. The advice is given in good faith, and clients are advised to seek professional advice for medical, financial, legal, or other affairs.
To the maximum extent permitted by Australian law, all representations, warranties, and conditions relating to AstroAura's website and services are excluded.
License
Unless otherwise stated, AstroAura and/or its licensors own the intellectual property rights for all material on www.astroaura.com. All intellectual property rights are reserved.
You may access this website for your personal use, subject to these Terms and Conditions.
You must not: copy or republish material, sell, rent, or sub-license material, reproduce, duplicate or copy material or redistribute content from www.astroaura.com.
Contact Information
If you have any queries regarding this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, please send an email to accounts@astroaura.com.
These Terms and Conditions are governed by and construed in accordance with the laws of Western Australia. AstroAura ABN: 58 618 564 275
